Ozon Issues Statement Following Drone Attack on Krasnodar Warehouse

On the night of August 24, unmanned aerial vehicles targeted a major marketplace logistics center in Krasnodar. The strike triggered a severe fire inside the facility, resulting in a total suspension of operations. Alarm systems activated according to standard protocol, enabling the immediate evacuation of staff to safety. Initial reports confirm no injuries among warehouse personnel, and a dedicated hotline has been launched to provide social and psychological assistance.

Products stored at the damaged facility have been removed from the platform. Orders scheduled for dispatch from this hub have been canceled with full refunds issued to customers, while items available in other fulfillment centers will be delivered as planned.

As a precautionary measure, inbound inventory processing at the center has been temporarily suspended, and merchants are advised to redirect shipments to alternative logistics hubs. Freight and delivery routes serving the facility are currently being rerouted.

Company representatives expressed their sincere condolences to the families of victims following reports of civilian casualties, including children, in Krasnodar overnight. Emergency services remain on-site, and verified updates are being published regularly on the company's official Telegram and Max channels.